Olympic District Hotel

Clear policies supporting a full-service hotel experience.

• Check-in & Check-out

Check-in and check-out times are established by Hotel Universel Montréal and may vary depending on the booking rate or season. Guests are advised to confirm timing details prior to arrival, especially during major events.

• Cancellation Policy

Cancellation terms depend on the selected rate and booking conditions. Flexible and non-refundable options may apply, with full details provided at the time of reservation.

• Payment & Deposit

A valid credit card is typically required at check-in. A pre-authorization or security deposit may be applied in accordance with the hotel’s damage and incident policies.

• Smoking Policy

Hotel Universel Montréal is a non-smoking property. Smoking is not permitted in guest rooms, balconies, or indoor public areas.

• Pool & Spa Access

Use of the indoor pool, hot tub, and spa facilities is subject to posted hours and hotel guidelines. Access may be limited during maintenance or peak periods.

• Parking Policy

On-site parking is available for an additional charge, subject to availability. Parking terms and fees should be confirmed in advance.

• Pet Policy

Pets are generally not permitted at Hotel Universel Montréal unless explicitly stated in the booking conditions.

• General Guest Guidelines

Guests are expected to respect quiet hours, shared spaces, and property rules to ensure a comfortable environment for all visitors.